Face-to-Face Core Skills Programme

Mandatory Care Training

All our staff complete a comprehensive face-to-face mandatory training programme. This programme equips our workforce with the essential knowledge and practical skills required to deliver safe, effective, and person-centred care, in line with CQC expectations and best practice across health and social care.

Our Commitment

Purpose of the Training

We are committed to delivering safe, high-quality, and person-centred care. This specialist course is designed to equip your workforce with essential skills.

01.

To Ensure Legal and Regulatory Compliance

Mandatory Care Training ensures that staff meet the legal, regulatory, and organisational requirements set by governing bodies. It helps organisations remain compliant with laws, policies, and inspection standards.

02.

To Promote Safety and Risk Awareness

The training equips staff with the knowledge to identify risks, prevent accidents, and respond appropriately to emergencies, ensuring a safe environment for both service users and staff.

03.

To Improve Quality of Care and Service Delivery

By developing core skills and professional standards, the training helps staff provide consistent, high-quality, person-centred care.

04.

To Increase Staff Competence and Confidence

Mandatory training builds staff confidence in their roles, improves decision-making, and ensures they perform duties safely, ethically, and effectively.

Understanding Mandatory Care 

What is Mandatory Care Training

Mandatory Care Training refers to the compulsory training that individuals must complete before and during their employment in health and social care roles. It is designed to ensure that all staff have the minimum required knowledge, understanding, and practical skills to work safely and professionally in care environments.

Mandatory Care Training provides a standard foundation for care practice. It helps staff understand professional boundaries, ethical behaviour, workplace responsibilities, and how to respond appropriately in different situations. It also ensures consistency in care delivery, meaning all staff follow the same policies, procedures, and best practices.

Governance & Compliance

All training certificates are securely recorded within staff training files and reviewed as part of our quality governance and audit process. Refresher training is completed annually to ensure skills remain current.

Comprehensive Curriculum

Training Content

Our specialist training covers all essential aspects ofMandatory Care Training 

What You’ll Learn

Basic Life Support (BLS):
Importance of Basic Life Support in care settings
Duty of care and responding to emergencies
Choking awareness and response
Understanding what staff can and cannot do
Documentation and recording
Medication Administration:
Medication duty of care
Classifications, types, and categories of medication
The Six Rights of Medication Administration
Routes of administration
Topical medications and safe application
Safe storage of medication
Monitoring effects of medication
Patient Monitoring:
Early detection of deterioration
Physical and mental health monitoring
Nutrition and hydration monitoring
Recognising and escalating concerns
Moving & Handling (Practical)
Rolling and repositioning
Hoisting techniques
Sliding and assisted movement
Promoting safety, dignity, and independence

Delivery & Duration

Delivery Method
Face-to-face practical training
Assessment
Knowledge-based and practical competency
Certification
Certificate of Completion issued
Validity
12 months (annual refreshers completed)

Target Audience

Who Completes This Training?

This training is essential for all care professionals to ensure they meet legal, regulatory, and organisational requirements while delivering safe and high-quality care.

Why This Training Is Essential

Protects service users, staff, and the public
Supports safe practice and safeguarding
Meets CQC and employer duty-of-care requirements
Reduces risk, incidents, and medication errors
Ensures confident, competent, and compliant staff

Get Started Today

Our Commitment to Excellence

This training forms a core part of our learning and development framework, ensuring safe, responsive, and high-quality care for all service users.